Do you have questions about your personal loan account?

Your account number can be found in these places:

• At the top of your loan contract
• In your Welcome Letter or Welcome Email
• On your payment receipt
• Contact your local branch
• On your dashboard on our Online Account Management system

Yes. Buckley Microfinance Online Account Management allows you to conveniently manage your loan on your computer or mobile device. Once you have registered, when you log in, you can:

• Schedule and make payments
• Set up AutoPay
• Update your contact information

Don’t have Online Account Management yet? Register today to get started.

Please verify that you are using the correct information required to register. If still not able to register, please contact Customer Support at (844) 303-3980.

Your User ID is the email address you used to register for Online Account Management. Don’t have Online Account Management yet? Register today to get started.

If you need to reset your password, click “Forgot Password” on the sign-in page.

Call your branch to update your contact information OR
To update your contact address, phone, email and password in Online Account Management, please follow these steps:

1. Log in to Buckley Microfinance Online Account Management
2. Click “Profile & Settings” tab in the menu bar at the top right
3. Click which information you need to update: address, phone, email or password
4. Update your information
5. Click “Save”

You will receive a confirmation email once your request is complete.
Please note: Updating your email address will update your Online Account Management User ID.

Did you register for Online Account Management? If not, Register Here. If still not able to log in, please contact Customer Support at (844) 303-3980.

Please contact Customer Support at (844) 303-3980 for help with your security questions.

All lenders charge interest on the loans they make. When you take out a loan, you must repay the loan amount plus the interest charged.

You can find your interest rate in the Federal Truth in Lending Disclosures section of your loan contract.

The APR is your total interest due plus loan fees, stated as an annualized rate.

If you have been, or currently are, a customer of Buckley Microfinance you can request that we remove your name from future solicitation mailings by:

• Calling us at 877-762-8011. We will need your name and full address, or your loan number (if you have it available).
• You may write to us at Buckley Microfinance, Attn.: Branch Support, 979 Batesville Rd, Suite B, Greer, SC 29651 and provide your full name and complete address. Your name may be rather common, so we need your full address to ensure we flag the correct person to cease future mailings.

If you want to stop prescreened loan offers from all lenders, you can:

• Call 1-888-567-8688
• Complete an online form at www.optoutprescreen.com

OR Contact each credit bureau directly –

• Equifax, Inc., Options, PO Box 740123, Atlanta GA 30374-0123
• TransUnion, Name Removal Option, PO Box 505, Woodlyn, PA 19094-0505
• Experian, Opt Out, PO Box 919, Allen, TX 75013

Visit our Loan Insurance Products page on our website, or contact your local branch for assistance.

No. Please bring the check to your local branch. We will ask you to endorse it and we will then apply it toward the amount owed on your loan.

Visit our Loan Insurance Products page on our website, or contact your local branch to cancel Life, Disability or Involuntary Unemployment Insurance.
If you wish to cancel your Personal Property or Vehicle Insurance, please provide proof of your coverage that shows Buckley Microfinance as Loss Payee for that policy.